2008–2009
Contact Information

If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number.

?	If you have questions regarding:
Test registration Administration procedures Admission tickets Video Performance Assessment materials Score reports Contact: The RICA Program RICA Program Evaluation Systems Pearson P.O. Box 348150 Sacramento, CA 95834-8150 or (888) 793-7999 or (916) 928-4004 9:00 a.m.–5:00 p.m. Pacific time, Monday through Friday, excluding holidays; 7:00 a.m.–3:00 p.m. Pacific time, Saturday test dates only Automated Information System available 24 hours daily Fax number: (866) 483-6460 or (916) 928-6110 Teletypewriter (TTY) number: (866) 483-6461 or (916) 928-4191 or To send an e-mail request click here.
?	If you have questions regarding:
Credentialing requirements RICA policies Contact a credential analyst at your college, university, county office of education, or school district or submit your questions to: The Commission on Teacher Credentialing (CTC)   www.ctc.ca.gov Commission on Teacher Credentialing Information Services P.O. Box 944270 Sacramento, CA 94244-2700 or (916) 445-7254 If outside the 916 area code, you may call toll free at (888) 921-2682 1:00 p.m.–4:45 p.m. Pacific time, Monday through Friday, excluding holidays. or If you have questions regarding credentialing requirements, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing. If you have questions regarding specific test policies, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.
The CTC does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

[Top of Page]