REQUESTING A RESCORE

Answer documents for the RICA Written Examination multiple-choice questions are scored by computer using a process that is virtually error free. However, if you believe that an error has been made, you may request a rescore of your multiple-choice answer document.

All written and video-recorded responses are scored according to standardized procedures. Scorers with relevant professional backgrounds are oriented to these procedures and are carefully monitored during scoring sessions. As part of the scoring process, written and video-recorded responses are scored by multiple scorers. However, as with the multiple-choice questions, if you wish to have the written responses from your RICA Written Examination reevaluated, you may request a rescore of your written responses. There is no rescoring service for the RICA Video Performance Assessment responses.

A request for rescoring must be made in writing and must include your name, your social security number, the test date, and test section(s) (multiple choice and/or written response) which you want rescored. See "Test Fees and Payment Policies" for information about the rescoring fee. Payment for rescoring must be made by cashier's check or money order only. Rescore requests for tests taken before April 1, 2010, must be postmarked within three months of the score report date. Rescore requests for tests taken after April 1, 2010, must be postmarked within three months (i.e., 90 days) of the test date. Your written request and the correct payment must be mailed to Evaluation Systems at the following address:

RICA Program
Evaluation Systems
Pearson
P.O. Box 348150
Sacramento, CA 95834-8150

If you are requesting a rescore of the essay section, the rescoring process will take place during the scoring process for the next RICA administration following the receipt of your request. You will be mailed the results of the rescore on the score report date of the next RICA administration following the receipt of your request.

If you are requesting a rescore of your multiple-choice answer document, Evaluation Systems will process your rescore request within two weeks of its receipt.

If you are requesting a rescore of both the multiple-choice and essay sections, you will receive your rescore results separately.

In the event that the rescoring process results in a score alteration, you will be issued a corrected score report, the appropriate rescoring fee will be refunded, and your records will be updated. If the original score is confirmed, you will be sent a letter indicating that the score has been confirmed. In this case, your rescoring fee will not be refunded.

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