TEST FEES AND PAYMENT POLICIES

RICA Fees

Withdrawal/Refund Policy

RICA Written Examination:
If you have registered for the RICA Written Examination but have not yet scheduled your test appointment and would like to withdraw your registration and receive a full refund, complete and submit a Withdrawal/Refund Request Form, available to download and print by selecting "Print Bulletin and Forms (PDF)" on the RICA Web site.

If you have already scheduled your test appointment and wish to cancel it, which must be done at least 24 hours before your scheduled testing time, visit the Pearson VUE Web site at www.pearsonvue.com/rica. If you wish to withdraw your registration completely after canceling your test appointment, complete and submit a Withdrawal/Refund Request Form, available to download and print by selecting "Print Bulletin and Forms (PDF)" on the RICA Web site. If you cancelled your test appointment by 24 hours before your scheduled testing time, you will receive a full refund of testing fees within five weeks of your request.

RICA Video Performance Assessment:
If you have registered for the RICA Video Performance Assessment and have not yet submitted your materials for scoring and would like to withdraw your registration and receive a partial refund, complete and submit a Withdrawal/Refund Request Form, available to download and print by selecting "Print Bulletin and Forms (PDF)" on the RICA Web site. If your request is received by the final submission deadline of the program year, you will receive a partial refund of $45.

Payment Methods

The fees for Internet registration must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."

The fees for registration by U.S. mail must be paid by check or money order. Fees for other services requested by mail ("Additional Service Fees" listed in the table above) must be paid by cashier's check or money order. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your social security number on your payment. Do not send cash.

Payment Policies

If you register to take the RICA (either the Written Examination or the Video Performance Assessment) before receiving your score report from a previous attempt, you will not automatically receive a refund of any test or service fees for either registration. If you pass the test, you must withdraw any subsequent registrations by the appropriate deadline (as described in "Changing Your Registration") in order to receive a refund.

If, for any reason, your payment for a test date or test service does not clear (for example, if your personal check is returned by the bank or if you dispute a credit card charge), you will have an outstanding balance with Evaluation Systems. In this case,

• you will be assessed an additional fee to cover the processing required to clear your account;
• you will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full;
• you must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.

Additionally, if a personal check submitted by you is returned by the bank, you will not be allowed to make any future payments by personal check.

If you have any outstanding balance owed by you to Evaluation Systems 13 calendar days after the RICA Video Performance Assessment submission deadline that corresponds to the receipt of your video packets by the RICA Program, all of your test results for that submission deadline will be permanently voided and will not be reported to you, to the CTC, or to any institutions. It is your responsibility to ensure that your account is paid in full and all payments have cleared by this deadline. Any payment received later than 13 calendar days after the submission deadline will be used to clear your account but will not alter the permanent voiding of your test results. You may wish to call Evaluation Systems prior to this deadline to confirm that your payment has been received and your account is clear.

The following additional policies apply to you when you have an outstanding balance with Evaluation Systems:

• If you attempt to pay for any further services by credit card, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by check or money order, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

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