REQUESTING A SCORE VERIFICATION

RICA Written Examination multiple-choice questions are scored by computer using a process that is virtually error free. Score verification for multiple-choice questions is unavailable for the RICA Written Examination.

All typed and video-recorded responses are scored according to standardized procedures. Scorers with relevant professional backgrounds are oriented to these procedures and are carefully monitored during scoring sessions. As part of the scoring process, typed and video-recorded responses are scored by multiple scorers.

However, if you wish to have the typed responses from your RICA Written Examination reevaluated or your video-recorded responses from the RICA Video Performance Assessment reevaluated, you may request a score verification.

A request for score verification must be made in writing and must include your name, your RICA Written Examination or Video Performance Assessment identification number, the last five digits of your Social Security number, and the test date or submission deadline of the test that you want verified. See "Test Fees and Payment Policies" for information about the score verification fee. Payment for score verification must be made by cashier's check or money order only. Your written request and the correct payment must be postmarked within three months (i.e., 90 calendar days) of the test date or submission deadline and mailed to Evaluation Systems at the following address:

RICA Program
Evaluation Systems
Pearson
P.O. Box 340880
Sacramento, CA 95834-0880

If you are requesting a score verification, the score verification process will take place within 60 calendar days of the receipt of your request. You will be mailed the results of the score verification.

In the event that the score verification process results in a score alteration, you will be issued a corrected score report, the appropriate score verification fee will be refunded, and your records will be updated. If the original score is confirmed, you will be sent a letter indicating that the score has been confirmed. In this case, your score verification fee will not be refunded.

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