Contact Information

If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, and telephone number.

? If you have questions regarding:
  • Test registration
  • Administration procedures
  • Video Performance Assessment materials
  • Score reports

Contact: The RICA Program

To send an email request click here.

RICA Program
Evaluation Systems
Pearson
P.O. Box 340880
Sacramento, CA 95834-0880

(888) 793-7999 or (916) 928-4004
  • 9:00 a.m.–5:00 p.m. Pacific time,
    Monday–Friday, excluding the following holidays: Nov. 22–23, 2012; Dec. 24–25, 2012; Jan. 1, 2013; Jan. 21, 2013; May 27, 2013; July 4, 2013; Sept. 2, 2013
  • 6:30 a.m.–10:00 a.m. Pacific time, Saturday test dates only
Automated Information System available 24 hours daily

Fax: (866) 483-6460 or (916) 928-6110

? If you have questions regarding:
  • Your computer-based test appointment

Contact: Pearson VUE

www.pearsonvue.com/rica/
(800) 989-8532
5:00 a.m.–5:00 p.m. Pacific time, Monday–Friday, excluding holidays
? If you have questions regarding:
  • Credentialing requirements
  • RICA policies

Contact a credential analyst at your college, university, county office of education, or school district or submit your questions to:

Commission on Teacher Credentialing (CTC)

www.ctc.ca.gov

If you have questions regarding credentialing requirements, click here and follow the instructions to submit your message by email to the Commission on Teacher Credentialing.

If you have questions regarding specific test policies, click here and follow the instructions to submit your message by email to the Commission on Teacher Credentialing.

State of California
Commission on Teacher Credentialing
Information Services
1900 Capitol Avenue
Sacramento, CA 95811-4213

The CTC does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

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