Contact Information
If you have any questions, you may contact the following offices. In all correspondence, please include,
or be prepared to provide, your full name, mailing address, telephone number, and social security number.
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If you have questions regarding: |
- Test registration
- Administration procedures
- Video Performance Assessment materials
- Score reports
Contact: The RICA Program
 | RICA Program
Evaluation Systems
Pearson
P.O. Box 340880
Sacramento, CA 95834-0880 |
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(888) 793-7999 or (916) 928-4004
9:00 a.m.–5:00 p.m. Pacific time,
Monday through Friday, excluding holidays
Automated Information System available 24 hours daily
Fax number:
(866) 483-6460 or
(916) 928-6110
Teletypewriter (TTY) number:
(866) 483-6461 or
(916) 928-4191
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 | To send an e-mail request click here. |
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If you have questions regarding: |
- Scheduling computer-based testing appointments
Contact: Pearson VUE
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If you have questions regarding: |
- Credentialing requirements
- RICA policies
Contact a credential analyst at your college, university, county office of education,
or school district or submit your questions to:
Commission on Teacher Credentialing (CTC)
www.ctc.ca.gov
| State of California
Commission on Teacher Credentialing
Information Services
1900 Capitol Avenue
Sacramento, CA 95811-4213 |
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If you have questions regarding credentialing requirements, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.
If you have questions regarding specific test policies, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.
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The CTC does not discriminate on the basis of race, color, national origin, gender,
religion, age, sexual orientation, or disability in employment or in the provision
of services.
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