Contact Information

If you have any questions, you may contact the following offices. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number.

? If you have questions regarding:
  • Test registration
  • Administration procedures
  • Admission tickets
  • Video Performance Assessment materials
  • Score reports

Contact:

The RICA Program

RICA Program
Evaluation Systems
Pearson
P.O. Box 348150
Sacramento, CA 95834-8150
(888) 793-7999 or
(916) 928-4004
9:00 a.m.–5:00 p.m. Pacific time, Monday through Friday, excluding holidays; 7:00 a.m.–3:00 p.m. Pacific time, Saturday test dates only

Automated Information System available 24 hours daily

Fax number:
(866) 483-6460 or
(916) 928-6110

Teletypewriter (TTY) number:
(866) 483-6461 or
(916) 928-4191
To send an e-mail request click here.
? If you have questions regarding:
  • Credentialing requirements
  • RICA policies

Contact a credential analyst at your college, university, county office of education, or school district or submit your questions to:

Commission on Teacher Credentialing (CTC)

www.ctc.ca.gov

Commission on Teacher Credentialing
Information Services
P.O. Box 944270
Sacramento, CA 94244-2700
(916) 445-7254
If outside the 916 area code, you may call toll free at (888) 921-2682
1:00 p.m.–4:45 p.m. Pacific time, Monday through Friday, excluding holidays.

If you have questions regarding credentialing requirements, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.

If you have questions regarding specific test policies, click here and follow the instructions to submit your message by e-mail to the Commission on Teacher Credentialing.

The CTC does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

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